DRAP online services: which website, app or portal does what
DRAP runs several separate websites. For the public the useful ones are the Mehfooz Dawa portal and app for verifying medicines, the PharmaPrice Index for official prices, and the online complaint and shortage forms. The e-services and eApp logins are for companies. DRAP's toll-free number is 0800-03727.
DRAP Pakistan e services, websites and apps at a glance
| Service | Address | Who it is for | What it does |
|---|---|---|---|
| Main website | dra.gov.pk | Everyone | Notices, recall alerts, laws, guidelines, forms |
| Track and trace portal (Mehfooz Dawa) | drugtrace.dra.gov.pk | Public and industry | Scan and verify a pack; citizen login and registration; complaints; shortage reports |
| Mehfooz Dawa app | Google Play, by National IT Board | Public | Scan packs, file complaints, see alerts |
| PharmaPrice Index | e.dra.gov.pk/public/price | Everyone | Official prices of registered products |
| E-services portal | e.dra.gov.pk | Companies | Online regulatory services after login |
| eApp | eapp.dra.gov.pk | Companies | Applications and product data, linked to track and trace |
For patients and families
| I want to | DRAP service | Easier on this site |
|---|---|---|
| Check a medicine is genuine | Mehfooz Dawa portal or app | Medicine scanner |
| Check a medicine's official price | PharmaPrice Index | Price and registration search |
| See if a batch is recalled | Recall alerts on dra.gov.pk | Recall search |
| Complain about a medicine or shop | Complaint Registration form | Complaint guide |
| Report a medicine that is unavailable | Medicine Shortage Reporting form | Shortage guide |
| Report a side effect | Pharmacovigilance reporting | Side-effect guide |
DRAP login: do you need one?
For checking a medicine, no. The portal's home page has a login form for registered users and a citizen login and registration option, which is for filing and following up complaints. The e-services and eApp logins belong to licensed companies and their staff. If a website asks you to "log in to DRAP" to verify a medicine, or asks for your bank details, close it.
For pharma companies: e-services, eApp and DRAP 2D barcode guidelines
Manufacturers and importers use eApp and the e-services portal for registration data, and DRAP required product data to be validated on eApp for integration with track and trace. The technical requirements for the barcode are summarised in DRAP track and trace and S.R.O. 963(I)/2026.
DRAP Pakistan location and contact number
- Toll-free: 0800-03727
- Head office: Prime Minister's National Health Complex, Park Road, Islamabad
- Field offices: Islamabad, Lahore, Karachi, Peshawar, Quetta
MehfoozDawa.pk is an independent site and cannot take complaints or answer on DRAP's behalf. Learn more about the regulator in what is DRAP?
Common tasks and where to do them
| Search people make | What they usually want | Where to go |
|---|---|---|
| drap login / drap pakistan login | Company staff logging into e-services or eApp; citizens following a complaint | e.dra.gov.pk for companies; the citizen login on drugtrace.dra.gov.pk for complaints |
| drap e services / e portal | Company applications and renewals | e.dra.gov.pk |
| drap application status | A company tracking its own application | After login, in the system where the application was filed |
| drap app / drap pakistan app | Verifying medicine | Mehfooz Dawa app |
| drap website | Notices, alerts, laws | dra.gov.pk |
| drap price list | Official medicine prices | PharmaPrice Index, or our price search |
| drap complaint / helpline | Reporting a problem | Complaint form or 0800-03727 |
| drap guidelines | Technical rules for industry | Regulatory updates on dra.gov.pk |
| drap enlistment number | Checking a herbal or health product | The enlistment number on the pack; DRAP's health and OTC records |
Staying safe from fake DRAP pages
Government services attract imitators. Use these rules:
- Official DRAP addresses end in dra.gov.pk: dra.gov.pk, drugtrace.dra.gov.pk, e.dra.gov.pk, eapp.dra.gov.pk.
- DRAP does not charge citizens to verify a medicine, file a complaint or report a shortage.
- Nobody needs your bank card, OTP or CNIC photo to verify a medicine.
- The official Android app is published by "National IT Board, Government Of Pakistan".
- Sites like this one, which explain DRAP's services, should say clearly that they are not DRAP. Ours does on every page.
Notices and how to follow them
DRAP publishes regulatory updates, recall and rapid alerts, guidelines and circulars on dra.gov.pk. Many are scanned PDFs, which makes them hard to search. For medicine safety, our recall page turns the alerts into a searchable list by product and batch. For the barcode rule, our track and trace explainer summarises the circular and the technical guidelines.
DRAP ki website aur app
DRAP ki asal website dra.gov.pk hai. Dawa check karne ke liye drugtrace.dra.gov.pk ya Mehfooz Dawa app istemal karein. Shikayat ke liye isi portal par Complaint Registration form hai aur toll-free number 0800-03727 hai. Login sirf companies aur shikayat ka record dekhne ke liye hai; dawa check karne ke liye login ki zaroorat nahin.
Offline routes
Not everyone can use online forms. You can call DRAP's toll-free number, 0800-03727, write to or visit the head office at the Prime Minister's National Health Complex, Park Road, Islamabad, or go to a DRAP field office in Islamabad, Lahore, Karachi, Peshawar or Quetta. For a problem with a local pharmacy, the provincial drug control department and its district drug inspector are often the quickest local contact. Take the pack and receipt with you.
For journalists, researchers and NGOs
DRAP's notices, alerts and guidelines are public. Our recall search and price search are built from DRAP's published data and link back to the source. Always cite DRAP's own notice when reporting a specific product or batch.
Questions people ask
What is the official DRAP website?
DRAP's main website is dra.gov.pk. The track and trace (Mehfooz Dawa) portal is drugtrace.dra.gov.pk.
What is the DRAP Pakistan contact number?
DRAP's website lists a toll-free number, 0800-03727. Its headquarters are at the Prime Minister's National Health Complex, Park Road, Islamabad.
Where is DRAP located?
The head office is in Islamabad, at the Prime Minister's National Health Complex on Park Road. DRAP also has field offices in Islamabad, Lahore, Karachi, Peshawar and Quetta.
Do I need a DRAP login to verify a medicine?
No. Scanning and verifying a pack needs no account. Logins are for companies and for people who want to file and track complaints.
How do I check a DRAP application status?
Applications by companies, such as registration or licensing, are handled through DRAP's e-services and eApp systems and are visible to the applicant after logging in. Members of the public do not have application statuses to check.
What is the DRAP Act 2012?
The Drug Regulatory Authority of Pakistan Act, 2012 is the law that created DRAP and sets out its powers. The official text is published on DRAP's website.
How do I register as a citizen on the DRAP portal?
The track and trace portal has a citizen sign-in and registration option, used for filing and following complaints. Verifying a medicine does not need an account.
Is there a DRAP logo I can use?
DRAP's logo and the government emblem identify official bodies. Private sites, sellers and apps should not use them in a way that suggests they are DRAP.
What is DRAP's eApp?
eApp is DRAP's online system used by companies for product applications and data. DRAP required product data on eApp to be validated so it could connect to the track and trace system.
Where is the DRAP office in Karachi or Lahore?
DRAP has field offices in Islamabad, Lahore, Karachi, Peshawar and Quetta. Contact details are published on DRAP's website.
Can I check a DRAP enlistment number online?
Enlisted health and OTC products are recorded by DRAP's health and OTC division. The enlistment number on the pack identifies the product; ask DRAP or your pharmacist if you need to confirm one.
Where are DRAP's 2D barcode guidelines?
DRAP's 2D barcode guidelines, the Guidelines on GS1 DataMatrix Barcode and Serialization of Pharmaceutical Products, are published in the regulatory updates on dra.gov.pk. Our track and trace explainer summarises them.
